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FAQ

Frequently Asked Questions.

Got questions? We've got answers. If you don't see yours below, just ask.

Membership & Billing

Cancel anytime via your profile settings. No long-term contracts. We believe in earning your membership every month.

Memberships are billed every 4 weeks, 13 cycles a year. If you cancel, you keep access through the end of your current billing cycle. We don't issue partial refunds for unused time within a cycle. See our Terms of Service for details.

Yes! You can pause for 1-2 months per year, perfect for playoffs, vacation, or time off.

Absolutely. 10% off for 2 family members, 15% off for 3 or more training at TCT.

Credit and debit card, auto-billed every 4 weeks.

Classes & Schedule

The schedule changes each training block, so the booking page is always the live answer. Broadly: TCT Academy (teens 12 to 18) trains weekday afternoons, adults train weekday evenings, plus a 7:00 AM morning block and Sunday classes. See the current schedule and book at tctgym.com/book.

Book through our website or the TCT member app. We recommend booking at least 24 hours in advance.

No, pre-booking is required. We cap classes at 10 athletes to ensure quality coaching for everyone.

You can cancel up to 6 hours before class. Starter members lose the class; Unlimited members have no penalty.

Starter members: the class is lost and doesn't roll over. Unlimited members: no penalty, just book another one.

Facility & Equipment

Comfortable athletic clothes and clean indoor shoes. No jeans, sandals, or street shoes on the training floor.

Just a water bottle. We provide all equipment: sleds, hurdles, bands, weights, everything.

Yes, we have full change room facilities available for all members.

Free parking is available directly in front of our unit at 1077 Boundary Rd Unit 108, Oshawa, ON L1J 8P8. No permit and no meter.

None at all. We train athletes of all fitness levels. Our programming scales to your current ability.

Yes. Independent instructors can rent the training floor by the hour outside TCT's coached classes - $60/hour or $40/half hour, with weekly-block rates down to $40. See the Facility Rental page at tctgym.com/rent for availability and how it works.

Programs & Training

TCT Academy is for teens 12 to 18, athletes or not. Adult classes are 18+. Team training is 12+. We do not train kids under 12.

Yes, for adults only - $85/session, or $75/session on the 10-pack. Perfect for sport-specific work or individualized programming.

Yes! We offer team training packages (Bronze, Silver, Gold) in 12-week cycles. Check our Team Training page.

Yes. The TCT Gym app is out on iPhone and Android with coach-built programs, video demos and workout logging. It is free to download, and there is a free two-week starter program inside. Full details at tctgym.com/app.

All sports. We specialize in hockey but our speed, agility, and power training benefits every sport: lacrosse, soccer, basketball, football, and more.

Location & Hours

TCT Gym is at 1077 Boundary Rd Unit 108, Oshawa, ON L1J 8P8. We're in the Boundary Road industrial plaza in south Oshawa, minutes from Highway 401, with free parking directly in front of the unit.

Mon to Sun, 7:00am to 8:00pm, by appointment only. TCT is a private coaching studio rather than an open-access gym, so the floor is staffed for booked classes and sessions rather than for walk-in use. Book a class or a session and the door is open for you.

Call or text (905) 431-8084, or email trevor@takecontroltraining.com. Trevor answers directly. You can also reach us through the contact page at tctgym.com/contact.

Yes. Members travel in from Whitby, Courtice, Bowmanville, Clarington, Ajax and Pickering. The facility is close to Highway 401, which makes it a straightforward drive from most of Durham Region.

No. Every session is booked, including the free first class, because classes are capped at 10 so everyone gets coached. Booking takes about a minute at tctgym.com/book.

Run your own classes? The training floor is rentable by the hour outside TCT's coached sessions - from $40/session. See facility rental

Still have a question?

Drop your info and Trevor will get back to you within 24 hours.

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